Privacy Policy

At Nelle's Fashion Studio, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us in person, or use our services. Please read this policy carefully. By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and measurement.

• Booking Information: Appointment dates, times, and service preferences.

• Payment Information: Credit card details or other payment information (processed securely through our payment gateway).

• Technical Information: IP address, browser type, device information, and cookies when you visit our website.

2. How We Use Your Information

We use your information to:

• Provide custom tailoring services and deliver your garments.

• Personalize your experience and maintain your measurement records for future orders.

• Process payments and send order confirmations or updates.

• Improve our website, marketing, and customer service.

• Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted partners who assist us in operating our business (e.g., payment processors, booking software).

• Legal Requirements: If required by law or to protect our rights, safety, or property.

• Marketing Partners: With your consent, we may share information for promotional purposes.

• All third parties are contractually obligated to handle your data securely.

4. Data Security

We take the security of your information seriously. We use industry-standard measures to protect your data, including encryption, secure servers, and restricted access to personal information.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt-out of marketing communications at any time.

• Request a copy of the data we hold about you.

To exercise these rights, please contact us at Access, correct, or delete your personal data

Withdraw consent for marketing communications

Request a copy of the data we hold about you

Lodge a complaint with a data protection authority

To make a request, please contact us at Access, correct, or delete your personal data

Withdraw consent for marketing communications

Request a copy of the data we hold about you

Lodge a complaint with a data protection authority

To make a request, please contact us at info@nelles.co.uk

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@nelles.co.uk
Phone: 07947982401